Worst case, you can refund through PayPal. If it's not that, have you got an automatic facility in place to pay your ebay fees? If you follow the ebay money-back guarantee, it is impossible for the case to be unresolved. Re: Won't let me leave feedback Community Member. one can wirte a review about the same thing in a different format. You just need to add a bank account to receive your payouts, and buyers would pay like they would on any other e-commerce marketplace. Register now. They seem to be having a lot of technical problems lately & are in no hurry to fix them. The transaction happened a little under a month ago, so it should be within the 60 day limit. One time I got the message "Your request cannot be processed at this time. Any help appreciated. Here’s how to set up your buyer requirements: Go to Buyer Management - opens in new window or tab. I’ve done everything over and over, and it keeps coming up! Now we can only leave positive, but were faced with a blank screen when trying to do so. Guide (1013 feedbacks) View listings. The seller may well leave feedback in bulk once a week or once a month. Proper procedure is to patiently wait until the estimated delivery date is well passed,then try to contact the seller giving at least 2 business to for a reply.If seller does not reply or can not prove via tracking item is on its way,file an item not recieved case thru ebay buyer protection escalate when you can and after it closes leave feedback If you want to revise negative or neutral feedback, you can ask the seller to request feedback … They won’t renew automatically if you’ve reached your listing limit. Very weird!!! We’ll get in touch with the buyer on your behalf and ask them to pay you. Learning to trust a member has a lot to do with what their past buyers or sellers have to say. The transaction happened a little under a month ago, so it should be within the 60 day limit. Every eBay member has a Feedback Profile, which includes basic information about the member and the Feedback that their trading partners have left for them. If you have more than one seller account, you may be able to raise your eBay seller limits by linking your more established seller account to your new one. I just did a search for an item which I received a refund for today - and the item then appeared and I left feedback. You're limited to 5 requests per 1,000 feedback received. I follow the link, fill in the blanks, try to submit...and error message says I can't leave feedback. Options. Last night, I won an auction as the only bidder, and so won it at the starting price. Shortly afterwards, I got an ebay message from the seller (a zero-feedback newbie) which said: "Sorry not prepared to sell these for £x. Re: A new glitch? Replying to feedback you received for an item you sold. Can anyone suggest what the issue might be? Relevance. honestabe411. You open a case for not received, and escalate to eBay on the 8th day, when the case will be found in your favour unless the seller can prove delivery. I have opened a case Asni have received counterfeit trainers, 2 sizes too small than I ordered supposedly from a UK seller.. now they are telling me I have to post them back to China?? I tried leaving feedback this morning for a number of items that arrived over the last few days. While it doesn’t affect your seller performance, we understand that positive feedback is important to you. Buy & sell electronics, cars, clothes, collectibles & more on eBay, the world's online marketplace. But when I did a search for a few other returned items, eBay said there was no item with that number or that the time limit had expired - which it hadn't because they were less than a month ago! Returns & Refunds. Will try tomorrow. I wrote a review in Feb. and no idea how cause I can't now! You can leave a Response to any feedback, your own or the seller's, indefinitely. I am using ebay as normal and then I go to edit one of my listings and as soon as I click on EDIT it redirects me and asks me to sign in. Click Follow Up next to an item number. Enter the key words you want to ask for help. As a new seller you probably cannot list … Now it just takes me to the product page when I click submit, but my review is still not posted. It's important to remember that Feedback is optional and not something members are currently required to leave on the site. To manage who can buy from you, you can use our buyer requirements feature. Please try again later." Same for me on best offers for two different items today. Once we’re certain that the sale won’t be completed, you can make a … To have settings apply to all active and future listings, select Apply above settings to active and future listings. Unpaid items are a huge hassle for sellers because cases have to be filed, then four more days must pass before they can be closed. If Reset doesn't work, then you should uninstall using Powershell and reinstall Feedback Hub All my other purchases have either had feedback left already of allow me to leave it. Now it just takes me to the product page when I click submit, but my review is still not posted. Help! ebay takes it upon itself to remove negative feedback. Registered: ‎10-01-2013. (like paypal or direct debit for example). I have re-submitted, but my review is still not posted to the product page. I want to leave feedback for a seller, but there doesn't seem to be an option to do so on my purchase history or the transaction details. When it's happened to me I've just logged off, shut down the computer, switched it back on, logged back onto eBay and then gone back to the Sell section of the My eBay page. for example. what some review writers do is create a new review under a exixting one. The buyers can do what they want since we can't leave negative feedback any more. eBay had purchased PayPal back in 2002 and spun it off in 2015, but the two organisations had remained tightly linked, with PayPal continuing to process payments for eBay. Close and reopen your browser and see if that helps. Is it coming up with an error when you try to leave feedback? How to Edit Feedback on eBay. Nothinh ever happened and also I can’t leave feedback. did your seller leave you feedback? Your feedback is important because it can help other buyers decide whether to buy from the seller. Copyright © 1995-2021 eBay Inc. All Rights Reserved. Every time you buy something on eBay, you can leave positive, neutral, or negative feedback about your experience. (Oddly enough she left me positive feedback as though she had received them, even though I had not requested or expected that. Our friendly customer support team is available 24/7. However, we understand that there may be certain types of buyers you don’t want to do business with. If you don't want to accept the counteroffer then decline it and the counteroffer will expire. Yes, but no options to leave feedback. Enter your search term to display live search results. This 60 day policy is crazy. 1. Keep in mind that feedback is about your experience with the seller – it’s not … When eBay manages your payments, the only relationship is with eBay, not with any third-party payment processors. My computer won't let me order anything online..what could be wrong with it? Now all ebay can do is "look into it" leaving other buyers unaware this guy is a con man... stay away from seasidetreasure. I messaged them offering a refund, but want to put a response on their feedback. I have bad feedback saying the items are superb but the postage too high.....its the global shipping programe! So now when I went to relist those same beats it says: Buyers have high expectations when purchasing brand name items on the site. Changed the password 19 times now with the same result. Top brands, low prices & free shipping on many items. Our friendly customer support team is available 24/7. Unbelievably, I was just about to order from seasidetresure, so thank you very much for leaving a comment. I recently purchased 5 items from a seller, he scammed me, they never shipped the item and don't intend to. Enter your search term to display live search results. I’m not the only one who hates eBay, so many people have eBay problems. If a buyer has too many UPIs, sellers may not want to sell to them for fear that they won't pay for the items. Bought a phone and it never arrived in two months, so eBay refunded the money yesterday. Options. Get personalized help and see your recent orders. When your eBay account is suspended, you won't be able to: bid, buy, or sell; leave feedback; create new listings or revise existing listings; contact bidders; reply to your eBay messages; Any bidders on your existing listings can retract their bids. Fees & Invoices. I'm sure she was just trying to be nice to me but I wonder if that may have factored into my current issue.) Message 1 of 4 (2,715 Views) 2 Helpful dadio501 View Listings. I have tried every which way to leave feedback to warn others but it’s as if eBay are protecting the seller from getting negative feedback. I try to list something and it re directs me … Feedback Hub won't let me submit feedback When I try to use the Feedback Hub, I can fill in all the information (with no attachments), but the "Submit" button is greyed out and unusable. We can also protect you against negative feedback. This applies to both buyers and sellers. If the seller contacts ebay and give them a sob story ebay will remove it. Use TAB key to navigate results. If you believe feedback you received from a buyer isn’t accurate or fair, you can try to resolve the situation by replying to the feedback or by requesting a feedback revision. When you get close to your monthly sales limit eBay will message you to let you know. Reply. One time I got the message "Your request cannot be processed at this time. Have you tried leaving feedback using a desktop? There goes your entire reputation and sometimes your entire business. Leaving feedback is a great way to rate your buying experience with a seller on eBay. Please try again later." Needless to say the buyer isn't happy, and rather than contacted me, they left me negative feeback. On my selling summary, there's a link to click where I can leave feedback for the most recent buyer. Posts: 1,138. eBay likes the get something cheap image, likes the idea that eBay is a good place to sell. 0 0. Windows Key+I > Apps > Scroll down to Feedback Hub > Advanced Options > Reset 3. All my other purchases have either had feedback left already of allow me to leave it. Been contacting the seller over a month and they promised to refind. Follow the MBG guidelines to get your money back. Browse Help Articles. Ho hum... Report Inappropriate Content. All of your few seller feedback are over a year old so eBay has returned you to new seller status. The way to use your limits wisely is to wait until near the end of the auction before you bid, and then pay promptly if you win, so that you are not using up one of your available "open transactions" for an item that you won't be able to pay for for several days. When you get close to your monthly sales limit eBay will message you to let you know. When you submit a request for feedback revision, you will be presented with the following reasons to give the buyer plus a message box to provide a short explanation or note to the buyer. 579663599298 97b329c2-1488-4221-8f2d-5d4bbc5b5f57:1782f1f2bf4 19997. If not, and you owe more than £15, then the problems whilst listing may stop if you pay off your sellers fees. I now understand why. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I have contacted ebay but they have no answer. I'm sure she was just trying to be nice to me but I wonder if that may have factored into my current issue.) Big mistake. Once an item is in the couriers hands there isn't anything else a seller can do. Form won't submit (or go to NEXT page) What is JotForm? So what is the point of awarding premium status other than to con people into thinking they can trust the seller? Steps After eBay Account Suspended eBay has sophisticated tools for connecting accounts to one another. You're limited to 5 requests per 1,000 feedback received. When it isn’t, it may be removed. As always I clicked Leave Feedback for one of the items and when I finished leaving the feedback I clicked Leave More Feedback to work through the list. Ebay will not let me leave a bad feedback I just had a dispute with a seller over a mobile phone (I tried to settle but the seller would have it) ebay then decided in the sellers favour. How to set eBay buyer requirements. You MUST not let those cases time out. If you meant that the postal service dropdown menu will not show up then there may be yet another eBay glitch causing the problem. This is why eBay is dropping PayPal as their payments provider. For example in the last 12 hours of an auction you can’t change images. And when customers can use the payment method they like and trust with ease, they tend to convert more.By replacing PayPal with a customised payment service, eBay will be able to provide a smooth checkout process customised for the local habits of buyers in all markets in which it operates. I am not sticking up for your sellers but we, as sellers had a problem leaving feedback for buyers last night. Annoying rules. So I decided I will leave a bad feedback but then I got an email from ebay saying they removed my negative feedback because they decided in his favour. Answer Save. When your account is reinstated, you’ll be able to leave feedback for any transactions you completed in the previous 30 days. burtontaylor1999 does have a ton of reviews, but the most recent one was posted almost a year ago (7/22/11). This wikiHow will show you how to respond to or follow up on feedback on eBay. The seller is one of their premium sellers and there are others who have purchased items from the same seller that have not been delivered. Form won't submit (or go to NEXT page) What is JotForm? Anyone else having this? They opened up a case. I bought 100 lipsticks and around 30 artived damaged. One is on ebay.co.uk and on on ebay.de. We’ll get in touch with the buyer on your behalf and ask them to pay you. Also ebay is using At JotForm, we want to make sure that you’re getting the online form builder help that you need. It will probably take a year before this problem is fixed. Not all Feedback buyers leave on your profile is considered valid. So I decided I will leave a bad feedback but then I got an email from ebay saying they removed my negative feedback because they decided in his favour. I usually use the Best Offer, but not fair to those who do not want anything less then what they have posted. on the left hand side on the bottom under shortcuts you will see: this is your control panel for ebay reviews and guides, from here you should be able to see all your writings, you can always write a guide instead of a review since a guide is easy to find, http://forums.ebay.com/db2/topic/Reviews-Guides/Problems-Getting-Reviews/5200086999. It is no secret at this point that eBay, one of the world’s largest online marketplaces, will be replacing PayPal as its main payments processing provider. Every time I try at any website, it either tells me that my session has timed out or it goes to a blank screen. What's wrong? Decide which requirements you’d like to apply to your listings, and enter any details requested. Otherwise your settings will apply only to future listings. Sign in . Guide (3967 feedbacks ... try a different browser or try a different computer (maybe one at the local library). I recently lost a parent, and had to rely on someone else to ship an item for me. Once we’re certain that the sale won’t be completed, you can make a … 1 decade ago. While PayPal is convenient and used by many, ultimately customers want choice, and many want to be able to easily use their preferred local payment method. These types of feedback comments aren't removed: Feedback comments containing accusatory language such as "fraud," "liar," "cheater," "scam artist," or "con man." Will there be any restrictions on product categories? For some sellers, you may not be able to leave neutral or negative feedback after 7 days. Message 2 of 7 1 Helpful Share Post. You used to be able to click on other sellers feedback on this forum to see the buyers who left them bad feedback and add them to your BBL but now they are disguised with stars so you cant do it as ebay dont want you to block the scammers and shillers as they make more money in FVF for ebay … in internet explorer click on tools > internet options > security and set it to a lower setting. JotForm is a free online form builder which helps you create online forms without writing a single line of code. Then I sign in and it just keeps repeating the process. A month later the buyer contacted me for an update. While sellers cannot leave negative feedback for buyers, they can file unpaid item (UPI) cases that become part of buyers' records. As I said this was the first for me being barred from bidding----now I will just do as you say and let the silence be the answer. Change eBay Feedback through eBay intervention. Try Out JotForm! It could be that there is an issue with the app or that it requires updating. It has been weeks. Tried to leave feedback but I cannot as the item has been removed from my purchase history. Don't have an account? ebay has blocked me from leaving them feedback and it has been close to a month since purchase date. Not ideal, so I'm going to have to give up looking around eBay until the problem's fixed. I recently lost a parent, and had to rely on someone else to ship an item for me. Now it just takes me to the product page when I click submit, but my review is still not posted. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Hi, I have the same issue. Appeal eBay’s decision about a return or missing item for sellers. Needless to say the buyer isn't happy, and rather than contacted me, they left me negative feeback. Can anyone give me the "review for dummies" step?! Once eBay has marked you as an eBay user who has tried to open multiple accounts, your name and personal information will be on file and you can be blacklisted.This is the last thing you want to happen, especially if you depend on eBay for income rather than just hobby selling. I am having the same problem. This opens that order's page for you to comment on your feedback. @geezerglide2003 wrote: I bought an item and I am not able to leave feedback. You do not have permission to remove this product association. 2. Jul 10, 2016 1:14:00 PM. 1. wrote: I am gettin sick and tired of companies so afraid of negative feedback that it is starting to get on my nerves. I ended up contacting USPS about it. Buying. EPID mapping to Ebay Product Pages with BuyBox Issue, eBay catalog has wrong info for 2014 textbook 020539969x, Reporting wrong product page title and catalog entry. Scroll right to the very bottom of your purchase history page. Favorite Answer. the movie heat in dvd, cd, blue ray, etc. When you say the case was not resolved, what do you mean? Anonymous. Top Takeaway If you haven't received your item, let the seller know within 30 days of the estimated delivery date by following the steps listed above. If a buyer has too many UPIs, sellers may not want to sell to them for fear that they won't pay for the items. Is eBay Feedback Still Relevant? I have been trying to sign in for three days to be told OOps thats not a match. If your item has arrived, and you want to return it for a refund, you'll need to cancel your item not received case and open a return request. Thanks, but that doesn't seem to work either. Have tried to contact eBay customer service, but can't reach them at this time of day. Impossible to leave feedback! I cannot leave seller feedback as the item I purchased has been removed.. When you let us know that a buyer hasn’t paid, we can step in and help you. If a buyer gives you a negative feedback for no reason, you can’t remove it. The eBay checkout won't let me use my PayPal account and I'm having to use my debit card to pay. Shipping & Tracking. They were very grateful cause they told me they can not find any other member to sell and ship to them on Ebay. pskaudio. 2. http://pages.ebay.co.uk/services/forum/feedback.html, Item faulty, seller has deleted listing after I raised a concern, so I cant log a problem, Stored feedback (default fb) not updating. Hi, I know about the secure areas on ebay but this is so different. The title shows up on my Ebay page, but the review itself is not viewable or available on the product page like it's supposed to be. We have to sit back and put in a claim and wait We have to sit back and put in a claim and wait Do you have any recent cancellations where you have messages from the buyer to prove they wanted to cancel? Use TAB key to navigate results. JotForm is a free online form builder which helps you create online forms without writing a single line of code. I have just fought to have feedback removed, 4x1stars left by a rotten US buyer who left me glowing feedback, I won't go into the nitty gritty here but I had to write to her and ask if she would agree to having the feedback removed, though last year had the same kind of feedback removed with no problem as (then) ebay saw it as feedback manipulation. To increase your chances of making a sale, you’ll usually want as many potential buyers as possible. It doesn't want the bother of more cheaper reserves, and doesn't want to admit buying and selling can often go wrong. Feedback containing links or promotional language which encourages buyers to purchase outside of eBay; Feedback that includes references to law enforcement investigations or eBay or PayPal investigations . None of the items appear in the feedback forum that I have returned because they were significantly not as described? If it's not this, try clearing cookies and temp internet files. And Responses really stand out on a page, which helps with the PR part of leaving it. At that point, if you want to, you can request a higher selling allowance. Being a 66 year old 15 year Ebayer with impeccable Feedback, and aside from all the obvious rules of common sense, is there some sort of a 'Built-in Ebay Rule' or prohibiter which doesn't allow you to leave Negative Feedback? While sellers cannot leave negative feedback for buyers, they can file unpaid item (UPI) cases that become part of buyers' records. There goes your entire reputation and sometimes your entire business. The title shows up on my Ebay page, but the review itself is not viewable or available on the product page like it's supposed to be. Asked to review 2 products i bought, but it won't do anything when i hit submit, http://search.reviews.ebay.com/members/burtontaylor1999?uaid=10189867&uan=burtontaylor1999&uqt=r, i would check out burtontaylor1999 reviews to see what that person has done since they have a bunch of good ones. Anyone know ... What does @RS and @RY mean on product title? Once you've submitted positive feedback, you cannot change that to negative or neutral feedback. You probably will not be able to list it at that price. Unpaid items are a huge hassle for sellers because cases have to be filed, then four more days must pass before they can be closed. You can also rate how the seller communicated with you and the cost of shipping. Skip to main content . For each transaction, the buyer and seller can rate each other by leaving Feedback. However, most members understand how important Feedback is for the eBay community. Have you tried to resolve the issue by raising a case? We have been able to do today, but there are other things now not working on this site. From my point of view you cannot rely on a sellers premium status as this seller is consistently failing to deliver items yet retains premium status. They seem to be having a lot of technical problems lately & are in no hurry to fix them. Over the past few years I have bought several items from ebay including auction wins and buy it nows. Considering I have been with Ebay for quit some time, there is a lot I seem to not know. The transaction in question doesn't appear on the list. So now when I went to relist those same beats it says: Buyers have high expectations when purchasing brand name items on the site. When you let us know that a buyer hasn’t paid, we can step in and help you. This thread is locked. It has been weeks. I shall keep trying. Won't let me submit a product review. Shortly afterwards, I got an ebay message from the seller (a zero-feedback newbie) which said: "Sorry not prepared to sell these for £x. Feedback is voluntary and no longer affects the seller's account. I’m trying to leave feedback, but after I fill in all information, and press, Leave Feedback, page refreshes, with the caption, Please leave additional information! I’m not the only one who hates eBay, so many people have eBay problems. We can also protect you against negative feedback. What is irritating is that I have spoken to ebay on 2 occassions on both of which they have promised to phone me back and never have done even when specifying a precise time. Selling. Account. And guess what ebay wont let me reply to the feedback!☹ If you have more than one seller account, you may be able to raise your eBay seller limits by linking your more established seller account to your new one. This means you will have strict limits on your listings until you build up seller feedback again. When you submit a request for feedback revision, you will be presented with the following reasons to give the buyer plus a message box to provide a short explanation or note to the buyer. Big mistake. If the item never arrived, it might not be the sellers fault. There is NO way to contact eBay support about this topic, because they have insulated themselves from all but the most common questions. On the up side I suppose it'll save me some money! Thanks for replying. A newly released eBay Feedback Revision process allows sellers to send a request to buyers who have left negative or neutral feedback. 1 Answer . There are situations that call for intervention from eBay, such as when there is no response from the buyer, you can’t agree on a solution to address the problem or the Feedback reveals personal information. Illegitimate feedback. If a buyer gives you a negative feedback for no reason, you can’t remove it. eBay glitch- not letting me refund buyer! They won’t renew automatically if you’ve reached your listing limit. At that point, if you want to, you can request a higher selling allowance. They seem to be having a lot of technical problems lately & are in … just recently (1 week ago) I have found the web browser will not work for the site it loads but if you click on sign In it just hangs and does nothing , the browser works fine for all other sites just Ebay , I have tried internet explorer and that browser works all the time any known issues with Edge browser Copyright © 1995-2021 eBay Inc. All Rights Reserved. (Oddly enough she left me positive feedback as though she had received them, even though I had not requested or expected that. if so there should be a link to the item , if that link works you can use the leave the leave feedback link on there. Anyone know why? Some seller just played the system by telling me he's resolving this issue for 60 days as he "works away a lot" then when he knew I couldn't leave feedback gave me some unless response. It has been weeks. I shipped their items on 1/20/15. Annoying rules. On 1/29/15 the package made it to their country and was going through customs. Ebay will not let me leave a bad feedback I just had a dispute with a seller over a mobile phone (I tried to settle but the seller would have it) ebay then decided in the sellers favour. I messaged them offering a refund, but want to put a response on their feedback. 2. Last night, I won an auction as the only bidder, and so won it at the starting price. Not removable. When your eBay account is suspended, you won't be able to: bid, buy, or sell; leave feedback; create new listings or revise existing listings; contact bidders; reply to your eBay messages; Any bidders on your existing listings can retract their bids. Won't Allow Me To Leave Negative Feedback Won't Allow Me To Leave Negative Feedback Jun 6, 2014 9:29:59 AM. The title shows up on my Ebay page, but the review itself is not viewable or available on the product page like it's supposed to be. I am having the same issue. If enterprise sellers and ''special'' accounts could not have feedback removed, and sellers could leave feedback towards buyers, then it may be worth keeping. Won't let me submit a product review. For example in the last 12 hours of an auction you can’t change images. A newly released eBay Feedback Revision process allows sellers to send a request to buyers who have left negative or neutral feedback. Although members aren't required to leave Feedback, you can email the member and ask them to leave Feedback for you, … At JotForm, we want to make sure that you’re getting the online form builder help that you need. I want to leave feedback for a seller, but there doesn't seem to be an option to do so on my purchase history or the transaction details. by: Vernfern : Sun Nov 4 10:28:09 2018: Feedback used to be helpful, however with all the tampering eBay has done with it - it no longer it relevant. Castigating non selling "sellers" is counter productive when eBay doesn't deliver bidders. It is good PR for attracting future customers of course. unless ebay changed that, I want to write a review about a jeep top and other jeep things I bought. You can follow the question or vote as helpful, but you cannot reply to this thread. Try Out JotForm! I looked over at the Technical Issues forum & it is flooded with complaints. Illegitimate feedback.
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